Hi, welcome to the Codeng School Refund Policies. These rules provide a transparent approach to refunds giving you a great platform experience and a "fair go". Kindly note that refund is a manual process and may take up to 12 working days to complete

Course Refund

You are eligible to a refund of 80% of the amount paid when you buy a course from Codeng School. The following are the conditions which must be met before you can request for a refund:
  1. You request for refund within ten (10) days after buying the course
  2. You have not accessed more than two (2) chapters of the course content

To request for a refund, use the refund icon on the course lesson inside the account area

Offline Kit

In order to allow refund for users who buy the course with offline kit, all course content on the offline kit are locked except the first two chapters. Requesting for the unlock pin will void your eligibility for refund.

The following policies apply to offline kits that can be bought with any course. They do not apply if you don't buy an offline kit with the course

  1. You are eligible to 80% of the price of the offline kit when you "return" a course. This policy applies to pen-drive kits only. We do not offer refunds for DVD kits
  2. You must return the offline kit after you request for a refund. The refund process will start only after we receive it
  3. You cannot request for refund for offline kits alone. You can however rquest for replacements under these conditions
    1. Product is damaged or corrupt when received
    2. Unlock pin does not work
    3. Wrong product was delivered